Terms & Conditions

This Terms and Conditions document (together with the Delivery Options, Shipping & Returns Policy, Privacy Policy pages on this site) governs the use of ENGELEENA.COM (the Service, "we", "us" or "our") including shopping and participation in promotions run by ENGELEENA.COM. By using the Service, you agree to be bound by this document (and those pages). You can access this document at any time from the bottom of any page of the site.

Product Information

We try our best to maintain accurate content on ENGELEENA.COM. Occasionally there may be incorrect information displayed. This could include an incorrect price, photo/image, colour variation, stock level or description. ENGELEENA.COM reserves the right to cancel any order based on incorrect information and will offer a full refund.

Purchasing from ENGELEENA.COM

ENGELEENA.COM shopping gives customers convenient, quick, easy and secure shopping. Products displayed on the site shopping areas can be purchased using a secure PayPal online transaction facility. Customers can be confident that all of their credit card details are protected by the latest security mechanisms and are used only for purposes of the transaction fulfillment or as otherwise authorized by you or permitted by law. You will be asked to register as a member of ENGELEENA.COM. Apart from the many member benefits, including receiving regular emails containing special deals, your shopping address details will be filed saving you the effort of entering these details each time you checkout.

After placing an order, you will receive an email acknowledging receipt of your order. This does not mean that your order has been accepted. Your order constitutes an offer to ENGELEENA.COM to buy the product. All orders are subject to acceptance by ENGELEENA.COM, and ENGELEENA.COM will confirm such acceptance by sending you an email that confirms that the product has been dispatched. The contract between ENGELEENA.COM and you will only be formed at that time.

The products will be at your risk from the time of delivery. Ownership of the products will only pass to you when ENGELEENA.COM receives full payment of all sums due in respect of the products, including delivery charges.  No one under the age of 13 years is allowed to provide any personal information. Minors under the age of 18 years are prohibited from making purchases, including subscriptions, on the Service.

Pricing

All prices and delivery charges on our site are in New Zealand dollars (NZ$). Prices quoted in any other currency apart from NZ$ using the currency selection menu is for reference only. New Zealand GST (if any) will be charged for all delivery to a New Zealand address. We reserve the right to alter prices and delivery charges for any reason at any time. If this should happen after you have placed an order, we will contact you prior to processing it. If you order products for delivery outside New Zealand, products may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of these duties and taxes. 

ENGELEENA.COM will not be liable or responsible for any failure to perform, or delay in performance of, any of its obligations under its contract with you that is caused by an event outside its reasonable control. Contracts for the purchase of products using the Service, and any dispute or claim arising out of or in connection with them or their subject matter or formulation, will be governed by New Zealand law. Any such dispute or claim shall be subject to the non-exclusive jurisdiction of the New Zealand courts.

Security

We use the secure PayPal solution to process online orders. Customers can see their cards being authorized in real time, all in an SSL secure environment. PayPal is committed to protecting the security of your data. They use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. Please visit www.paypal.com for further information.

Contact Details

If you have any queries regarding shopping with ENGELEENA.COM, please email enquiries@engeleena.com or call +64 9 625 1250.

Use of the service by you

Your right to use the Service is personal to you. You may not authorize others to use the Service, and you are responsible for all of your own use of the Service. You may not download, modify, transmit, or otherwise use any material from the Service for public or commercial purposes.

The Service's content, information and advice is free of charge (unless otherwise stipulated). However you are responsible for your own network and connection charges. You agree not to disrupt, modify or interfere with the Service or its associated software, hardware and servers in any way and you agree not to impede or interfere with others' use of the Service. You further agree not to alter or tamper with any information or materials on, or associated with, ENGELEENA.COM and/or the Service.

Copyright

ENGELEENA is a trade mark of Engeleena Padyachi. She is the owner of the copyright and other intellectual property rights in the material contained in the Service or is permitted by the owner to use such material. No permission is given in respect of the use of such mark or rights, and such use may constitute an infringement of the owner's rights.

Disclaimer

This Service provides general information about ENGELEENA.COM. The information contained in the Service has been prepared solely for the purpose of providing information about ENGELEENA.COM. ENGELEENA.COM reserves the right to change, delete or move any of the material on the Service at any time without notice.

ENGELEENA.COM shall not be liable to you or any third parties for any direct, indirect, special, consequential or punitive damages allegedly sustained arising out of your access to or inability to access the Service. This includes viruses alleged to have been obtained from the Service, your use of or reliance on the Service or any of the information or materials available on the Service, regardless of the type of claim or the nature of the cause of action.

Changes

ENGELEENA.COM has the right to revise and amend this Terms and Conditions document from time to time.

PRIVACY POLICY

PRIVACY STATEMENT

Any personal information you provide to ENGELEENA.COM will only be used to notify you of ENGELEENA.COM newsletters and updates. ENGELEENA.COM holds all personal information securely and will not disclose it except when required by law. You have the right to request and update your details at any time.

If you do not wish to receive our newsletters and updates you have the option to 'unsubscribe' at any time by emailing us at customercare@engeleena.com with ‘unsubscribe’ in the subject line. We will not share or divulge information about you to third parties without your permission and all information is contained within a secure server. We will not send you unsolicited email.